How To register a maid center in Zambia
- Category: Home Care
- Date: 07-10-2025
To register a maid center in Zambia, you must register your business entity and then obtain an Employment Agency Permit from the Ministry of Labour and Social Security (MLSS) by submitting an application form, company profile, and other required documents. You should also familiarize yourself with the requirements for the National Health Caregivers Association of Zambia (NHCAZ) to ensure your center aligns with industry standards and affiliation requirements, as suggested by the organization's Facebook page.
1. Register Your Business Entity
- Register your company name: First, you need to establish a legal business entity.
· · Obtain a company profile and certificate of incorporation: You will need these documents for the application process.
· · Register for tax and social security: Ensure you have a tax ID number and are registered for social security.
2. Apply for an Employment Agency Permit
- Obtain the application form: Download the Employment Agency Application form from the MLSS website.
- Prepare supporting documents: You will need the Employment Agency Application Form, permit fees, your company profile, and the certificate of incorporation for the proprietor.
- Submit your application: Submit the completed form and supporting documents to the Ministry of Labour and Social Security to obtain approval from the Labour Commissioner.
- Renew your permit annually: The permit is typically valid for one year and must be renewed.
3. Consider NHCAZ) Affiliation
- Understand NHCAZ) objectives:
The National Health Caregivers Association of Zambia (NHCAZ)) aims to promote industry standards, set training syllabi, and provide a framework for agreements between maid centers and clients.
- Affiliate with NHCAZ:
Official Recognition for Maid Training and Assessment Centers: NHCAZ’s Center Approval Services
As part of its commitment to promoting excellence in education and workforce development, the National Health caregivers Association of Zambia (NHCAZ) offers a specialized service for institutions and organizations that serve as training, assessment, and development centers. Through our Center Approval Services, NHCAZ provides formal recognition, regulatory guidance, and ongoing support to help your center meet national and international standards.
Approved centers receive a comprehensive package of tools and credentials that not only affirm their legitimacy but also enhance operational quality, legal compliance, and employability outcomes. Here's a detailed overview of what our NHCAZ Center Approval Service includes:
1. Recognition & Registration Certificate
The cornerstone of NHCAZ’s center approval process is the issuance of the Recognition & Registration Certificate, which formally confirms your organization’s status as an NHCAZ-Approved Center.
This certificate is:
- A legal document confirming your compliance with NHCAZ operational, educational, and facility standards.
- A trusted proof of credibility for students, employers, and regulatory bodies.
- A foundational requirement for offering NHCAZ-aligned programs or assessments.
The certificate carries your center's official registration details, approval date, and is valid for a defined term, renewable through a re-assessment process.
2. Standard Employment Contract Templates
To ensure labor compliance and protect the rights of staff and trainers, NHCAZ provides Standard Employment Contract Templates to all approved centers. These are legally vetted documents tailored for the education and training sector in Zambia.
These templates are:
- Designed to meet national labor laws and NHCAZ ethical standards.
- Customizable for full-time, part-time, freelance, or short-term contractual staff.
- A critical tool in fostering professional, transparent, and fair employment relationships.
By standardizing contracts, your center reduces legal risks and aligns human resource practices with quality assurance standards.
3. NHCAZ Compliance Seal
Approved centers are issued the official NHCAZ Compliance Seal, a certified mark that signifies the center has met NHCAZ’s operational and facility compliance standards. This seal can be proudly displayed in your center's reception area, office, or official documents.
The Compliance Seal offers:
- Instant visual recognition of your approved status.
- Enhanced public trust and institutional visibility.
- A deterrent against unauthorized or non-compliant centers.
Each seal is traceable, tamper-proof, and updated upon each renewal cycle to ensure authenticity and current status.
4. Center ID Number
Each recognized center is assigned a unique Center ID Number, which serves as its official identifier in all NHCAZ systems and records.
This number is:
- Required on all student registration forms, certificates, and reports.
- Used to monitor center activities, compliance audits, and performance evaluations.
- Linked to your digital presence in the NHCAZ Registry of Approved Centers.
The Center ID also simplifies coordination with NHCAZ inspectors, auditors, and program evaluators, facilitating a seamless quality assurance process.
5. Listing in NHCAZ Registry of Approved Centers
All recognized centers are automatically included in the NHCAZ Registry of Approved Centers, a digital and publicly accessible database that confirms your official status as a registered provider.
This listing includes:
- Center name, address, and contact details.
- Approval status, ID number, and renewal dates.
- Accreditation scope (i.e., sectors or programs approved to offer).
The registry is used by government bodies, employers, students, and international partners to verify the legitimacy of institutions. Being listed enhances your reputation and positions your center as a trusted partner in skills development and training.
Why Center Approval Matters
In a landscape filled with informal or unregulated providers, NHCAZ’s Center Approval is a stamp of trust and accountability. It signals that your center is committed to professionalism, legal compliance, and excellence in service delivery.
Whether you are a:
- Vocational training provider
- Health education center
- Assessment and testing center
- Community learning hub
- Or a technical or professional institute,
…NHCAZ approval equips you with the credentials and tools to operate confidently and competently in Zambia's regulated education and workforce development ecosystem.
Ready to Get Approved?
Becoming an NHCAZ-Approved Center is a transformative step toward greater impact, credibility, and sustainability. Our team provides guidance every step of the way—from application to inspection, documentation, and ongoing compliance.
Contact NHCAZ today or visit our website to begin your journey toward center recognition. Let’s build a future of quality training and certified excellence—together.